Imprint

Address
ellexx universe AG
Dufourstrasse 181
8008 Zurich
Switzerland

Contact
hello(at)ellexx.com

Commercial Register Entry
Company Name: ellexx universe AG
Number: CHE-211.951.372
Register Office: Zurich

Website Development
Design: Simone Züger, ellexx universe AG
Development: Liip AG

ellexx App Development
Design: Simone Züger, Fabienne Iten, ellexx universe AG
Development: Exxeta AG

Editorial Team
Samantha Taylor (Editor-in-Chief), Céline Meier, Patrizia Laeri, Nadine Jürgensen

Copyrights
All rights to content, images, photos, or other files on the website belong exclusively to ellexx or the specifically named rights holders. Written consent must be obtained in advance for the reproduction of any elements.

General Terms and Conditions (GTC)


1. Scope of Application


1.1. These General Terms and Conditions (GTC) apply to you if you purchase a subscription (Membership) on the digital platform "ellexx" or via the ellexx App from ellexx universe AG, visit the website www.ellexx.com, or use the App (visitor), and for all other contractual relationships you enter into with ellexx universe AG, for example, if you shop in our e-shop. Contractual relationships you may enter into with one of our cooperation partners are not covered by these GTC.

1.2. ellexx universe AG operates the website www.ellexx.com and the ellexx App, where you can purchase a monthly or annual membership on the digital platform "ellexx" from ellexx universe AG, either as a natural or legal person. Additionally, ellexx operates an e-shop. The GTC apply to all orders and purchases you make on the website www.ellexx.com or via the App, in their current version at the time of the order.

1.3. To purchase a membership, you must be a fully legally competent natural person (minimum age 18 years) or a legal person registered in the commercial register. If you are under 18 years old, you need the written consent of your legal guardians or representatives to purchase a membership.

1.4. By using the website www.ellexx.com or the App as a visitor, you agree to these GTC. Usage occurs whenever you access the websites www.ellexx.com or use the App. To purchase a membership from ellexx, you give your active consent to these GTC by clicking the checkbox. Once you become a member, we will also send you our newsletters. You can unsubscribe at any time.
1.5. Terms of Use ellexx App (EULA):

The software applications of ellexx universe AG and their content are neither sold nor transferred to you, and all rights to reproductions of ellexx software applications and content remain with ellexx and its licensors even after installation on your computer, tablets, mobile devices, and/or other devices.

For the use of the ellexx App via the Apple Store, we also refer to the Licensed Application End User Agreement (EULA) from Apple. This is an agreement between Apple, us as the provider, and you as the user. In summary, when you download an app, it does not belong to you but you receive a license to use the app. This also applies to the ellexx App. The Standard User License Agreement regulates under what conditions you can use the app, data usage, and other points that you should read yourself if interested.

2. Scope of services

2.1. ellexx universe AG operates the platform www.ellexx.com and the ellexx App, where you can subscribe to a membership of "ellexx" or read the freely accessible information. ellexx universe AG is responsible for the content of the website and the App. Exceptions are product pages created in cooperation with our partners.

2.2. Copyright and usage rights always remain with ellexx universe AG.



2.3. You are solely responsible for deciding whether you want to subscribe to a membership with "ellexx" or enter into a contractual relationship with one of our partners.

2.4. If you decide to purchase a product from our partners, you acknowledge and accept that we may receive commissions, retrocessions, compensation, or other benefits (compensation from third parties) from our partners in connection with the services provided to you. You waive any claims regarding these compensations from third parties and acknowledge that we may retain these as compensation for our services.

2.5. Membership via ellexx App
You can purchase a membership for the "App" starting from June 11th in the ellexx App. There are three different memberships to choose from:

  • Basic (2.5.1) Annual membership
  • Plus (2.5.2) Monthly or annual membership
  • Supporter (2.5.3) Annual membership

2.5.1 Basic Membership
For the Basic Membership in the ellexx App, you get the following services for one year:

  • Access to all content
  • Newsletter for members
  • All interactive checklists
  • 20% off offers from other female founders
    All for CHF 169 per year including VAT.

2.5.2 Plus Membership
For the Plus Membership in the ellexx App, you get the following services either for a month or as an annual membership:

  • Access to all content
  • Newsletter for members
  • All interactive checklists
  • Plus long versions for download
  • 20% off offers from other female founders
  • Your smart budget tool in the App
    Additionally:
  • All live coachings, which are 11-24 coachings per year on money matters with top experts and the founders
  • Motivating online courses on investing and retirement planning for beginners and advanced users
  • 20% discount on Close the Gaps Night and ellexx Money Hacks course
    All for CHF 199 per year or CHF 19 per month (including VAT).

2.5.3 Supporter Membership
For the Supporter Membership in the ellexx App, you get the following services for one year:

  • Access to all content
  • Newsletter for members
  • All interactive checklists
  • Plus all long versions for download
  • 20% off offers from other female founders
  • Your smart budget tool in the App
  • All live coachings, which are 11-24 coachings per year on money matters with top experts and the founders
  • Motivating online courses on investing and retirement planning for beginners and advanced users
  • 20% discount on Close the Gaps Night and ellexx Money Hacks course
  • Exclusive: Two tickets to Close the Gaps Night on September 27th in Zurich
  • Exclusive: Superwoman silk scarf from ellexx – because you are one!
  • Exclusive: Close the Gaps book with a personal dedication from the founders
  • Eternal love from the ellexx team 💜

    All for CHF 499 per year including VAT.

2.6. Membership on ellexx.com
You can purchase the membership for "ellexx" until June 10th, 2024, on ellexx.com. The membership "ellexx" like www.ellexx.com is accessible until June 2025. From July 2025, access to membership is only possible via the ellexx App (see your benefits of the App Membership under 2.5.). Your existing membership with "ellexx" will be converted to a new membership after the previous subscription expires. That means: Your access to the App is valid at the old price of the membership for "ellexx" until the end of your previous subscription. Your previous membership with "ellexx" will be converted into a new "App" Plus Membership after the expiration of the previous subscription if you do not cancel at least two days before. Example: If you purchase an "ellexx" membership on June 10th, 2024, you can use the services on both ellexx.com and in the App at the previous price, with the annual membership still valid for one year and the monthly membership for one month.

As a member on "ellexx," you have access to the following services:

  • Access to all checklists
  • Access to premium content (video tutorials)
  • ellexx newsletter
  • 20% discount on all ellexx events (such as the Money Hacks course or the Close the Gaps Night)
  • Discount at other companies founded or run by women
    A part of the membership income is donated by ellexx universe AG to projects that empower women. Another part of the profit is invested by ellexx universe AG as angel investors in start-ups. However, this does not give you any legal or factual claim to proof of this donation or investment. ellexx universe AG is free to choose the recipients of the amount to be donated or invested. Recipients of such donations or investments acquire no legally valid claim to payment. The cost of the "ellexx" membership (via ellexx.com) is CHF 131 per year or CHF 13 per month including VAT.

3. Payment, commissions and fees

3.1. Before transferring for your membership, you will be asked to provide your name, first name, and email address.

3.2. Your payment as a member for a membership is credited to the account of ellexx universe AG. Any transaction fees will be deducted from the payment. The fees depend on the chosen payment method.

3.3. As a member, you agree that ellexx universe AG can commission independent third parties to collect a payment from you into a Swiss account. For this purpose, you will be redirected to a payment provider via an electronic payment gateway.

3.4. The amounts paid by you as a member are freely available to ellexx universe AG.

3.5. If your payment relates to an ongoing membership, the amount will be debited upon conclusion of the membership and subsequently every month/year in advance. The membership is automatically renewed until canceled. If we cannot collect the amount from the specified payment method, we will close access to the annual membership after two weeks and the monthly after three days after several attempts to collect the amount.

4. Duration, Termination, and Refund

4.1. Automatic renewal: Unless expressly stated that the membership should not be continued, the subscription or your membership is automatically renewed each year/month without further notice. The automatic renewal applies to the ellexx membership on ellexx.com as well as to the memberships in the App (Basic, Plus, and Supporter).

4.2. Termination: You must electronically notify us (via email to hello@ellexx.com or through the membership portal or in the ellexx App) of non-renewal of memberships at least two (2) business days before the renewal of the subscription. An unpaid membership does not count as a termination.

4.3. Refund: A refund of a redeemed membership is not possible.

5. Data Usage and Data Protection

The following privacy policy is an integral part of these GTC.

6. Obligations as a Member

6.1. You are responsible for the content of your registration as a member and for the information you provide about yourself on ellexx.com or through the ellexx App. You confirm that the information you provide is complete and truthful.

6.2. As a visitor to ellexx.com, user of the ellexx App, or member, you are obliged to indemnify ellexx universe AG from any type of costs, claims, damages, losses, or other demands arising from your registration, use, or visit to the website www.ellexx.com or the ellexx App, or for other reasons.

7. Shop

7.1. In the e-shop and in the shop in the ellexx App, you place an online order. The order is binding when you agree to the GTC and press the "Order Now" button. This creates a legally valid purchase contract between you and ellexx. After receiving your order, you will receive an order confirmation by email.

7.2. After the order confirmation, we will send you the ordered items to the delivery address you specified. External factors such as natural events, delayed processes with delivery partners can extend the delivery period. If the delivery of the goods fails despite several delivery attempts, ellexx may withdraw from the contract. Obvious errors in the delivery of goods must be reported under OR Art. 6a and returned to us.

7.3. Our offer in the e-shop is non-binding. Usually, the items offered in the e-shop are available. If it is not possible to deliver one or more items due to a stock discrepancy, we will inform you as soon as possible. The paid amount will be refunded to you in this case.

7.4. Our sales prices are ex-warehouse and are in Swiss francs, including the statutory VAT and excluding shipping costs.

7.5. For orders in our e-shop, the payment options specified there are available to you.

7.6. We deliver exclusively to Switzerland. You as the buyer bear the shipping costs. We only charge the actual postage costs. These are visible at the end of the checkout process in the shopping cart.
We reserve the right to commission companies other than the Swiss Post for delivery or to deliver orders ourselves; the shipping costs will not be refunded. Self-collection is not possible.
The ordered goods remain the property of ellexx until full payment is made.
Gift vouchers ordered by you cannot be returned.

7.7. You can cancel the contract within 10 days after receiving the goods with a description of the return reason by returning the goods. The return of the goods is at your own risk and expense.

Only items that are unworn, intact, and in perfect condition will be accepted. Especially worn, soiled, damaged, or smelly products cannot be returned. If this is not the case, we reserve the right to assert claims for compensation.
You can send a return to the following address:

ellexx universe AG
Dufourstrasse 18
8008 Zurich

You can deduct the amount of a return item from any total amount. If the total amount has already been transferred to us, we will refund the corresponding amount to the same payment method. The shipping costs will not be refunded.

7.8. We ask you to check the delivered items immediately for accuracy, completeness, and integrity. Complaints about delivery scope, defects, wrong deliveries, and quantity deviations must be reported to us in writing by email to hello@ellexx.com within 5 working days after receiving the goods. The defect will be gladly checked by us. If the defect is accepted, we will send you a replacement item if available. Otherwise, the entire amount will be refunded to you. Our warranties for purchased items are limited to the assurances of the respective manufacturer. If you handle the products improperly or have personally altered them, the claim for defects expires.

8. Disclaimer of Liability

8.1. ellexx universe AG assumes no liability for the content accuracy, precision, timeliness, reliability, and completeness of the information. Liability claims against ellexx universe AG for material or immaterial damages arising from access or use or non-use of the published information, misuse of the connection, or technical disruptions are excluded.

8.2. All offers are non-binding. The displayed information on financial and insurance products does not constitute investment advice or other personal advisory services and is directed exclusively at persons residing in Switzerland.

8.3. ellexx universe AG expressly reserves the right to change, supplement, delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

8.4. References and links to third-party websites are outside our area of responsibility. We reject any responsibility for such websites. Access and use of such websites are at your own risk.

8.5. Claims for damages due to impossibility of performance, breach of contract, fault at contract conclusion, and unlawful acts are entirely excluded against ellexx universe AG and their fulfillment or vicarious agents unless intentional or grossly negligent actions are present. Liability for indirect damages or consequential damages is waived.

8.6. ellexx universe AG also assumes no liability for third-party services obtained in the context of contract fulfillment. It also does not assume liability for damages that visitors or members suffer from the behavior of other users.

9. Provision of Educational Content

ellexx offers visitors various educational content including but not limited to articles, videos, podcasts, coaching, and webinars (live and recorded), newsletters, structured learning courses, checklists, and surveys. Some content is accessible to all visitors of ellexx.com or the ellexx App, while other content may be restricted to members.

In all cases, the content provided to you is for educational purposes only, does not constitute (regulated or other) financial advice, and should not be construed as such. You, as a visitor or user, are solely responsible for your financial, personal, business, or other actions, and ellexx cannot be held legally or financially responsible for your actions or decisions under any circumstances.

You, as a visitor, user, and/or member, are aware that ellexx – even if ellexx has financial and legal expertise – is not a regulated entity by the Swiss Financial Market Supervisory Authority (FINMA) (or an equivalent authority) (i.e., not a bank, not a bank advisor, not a wealth manager, etc.). All content, coaching, or other assistance we offer you is not regulated financial advice, and therefore, under no circumstances do you have the right to claim financial advice from ellexx.
You also agree and are aware that no part of the ellexx platform, the ellexx App, or the services provided ever constitutes another form of professional advice, such as investment advice, legal advice, tax advice, or accounting advice. Therefore, ellexx expressly disclaims any professional liability in this regard to the fullest extent permitted by law.

ellexx is never responsible or liable for your financial situation as a visitor or member. Your financial decisions, losses, or other actions are your own responsibility, and you are aware and expressly agree to the extent and limitations of the role and purpose of ellexx.
The information on this homepage or within the ellexx App, which is not expressly marked as an offer (with reference to term sheets, base prospectuses, or key information documents), is considered advertising within the meaning of Art. 68 para. 1 FIDLEG and serves informational purposes only. It is directed exclusively at persons residing in Switzerland. It does not constitute personal advice or any other financial service within the meaning of FIDLEG.

10. Copyrights

The copyrights and all other rights to content, images, photos, or other files on the website belong exclusively to ellexx universe AG or the specifically named rights holders. Written consent from the copyright holders must be obtained in advance for the reproduction of any elements.

11. Severability clause

Should individual provisions of these GTC be wholly or partially invalid or become invalid, this shall not affect the validity of the remaining provisions and the validity of the contracts based on them. The invalid regulation is to be replaced by the parties with a valid one that comes as close as possible to the economic purpose of the invalid regulation. The same applies to any gaps in the GTC or the contracts based on them.

12. Jurisdiction, Applicable Law

The applicable law for these GTC and the contracts based on them between you as a visitor to ellexx.com or the ellexx App or member with ellexx universe AG is exclusively Swiss law, excluding the conflict of laws provisions and the provisions of the UN Sales Convention (CISG).

The exclusive place of jurisdiction is Zurich.

13. Changes to the GTC

ellexx universe AG reserves the right to change the GTC at any time without giving reasons. The changed GTC apply from the date of publication on the website www.ellexx.com or in the ellexx App.

Last modified on May 30, 2024

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Privacy policy

Type and purpose of data processing
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‌We use personal data to operate the ellexx.com website and the ellexx App and to offer and promote our services. Depending on how you use our offer, different data is processed. On the one hand, it is information you actively provide us with, e.g., in a contact form. In these cases, you will be actively asked for your consent.

Other data is automatically collected as soon as you are on the website or the ellexx App. This mainly includes technical information such as IP address or the web browser or device you use. In these cases, we actively point out this fact.

Additionally, we evaluate the behavior of visitors on our website and in the App. The data is statistically analyzed and not used to monitor or identify individuals. The insights gained help us optimize our online presence for users and improve our App.

Security measures
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We take the protection of your personal data very seriously and have implemented various technical and organizational measures to protect your data from misuse when using our website and related functions and services. Security measures include, among other things, the encryption of data transmission between the browser and the server (HTTPS) and secure email transmission (SSL/TLS).

We recommend that you also activate SSL/TLS in your mail program.
We point out that security gaps can never be completely ruled out during data transmission on the internet.

In the ellexx App, all data transmitted between your device and our servers is protected by modern encryption technologies such as Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols. This encryption ensures that your data is protected from unauthorized access during transmission.

Storage and deletion
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Data you send us, e.g., via contact form, is used exclusively for its intended purpose and is not forwarded to third parties without your permission.
By submitting the data, you agree that we may store and process the data until you revoke your consent to storage or until the storage of the data is no longer necessary for its intended purpose, and there are no legal retention obligations opposing deletion.

When using the ellexx App, we process information about you in connection with the normal operation of an app. Additionally, as a member of our community, you can fill out your Moneytype and enter your contact details, which are used to create your member profile and personal preferences within the App. We customize the content in the App for you based on your information.
We use robust encryption algorithms to protect your data even during storage. All sensitive data is stored encrypted in our database to ensure that it can only be viewed by authorized persons.

Personal data from you can be deleted at any time upon your request. Write to us at hello@ellexx.com.

Data subject rights
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As a data subject, you have the right to access, correct, and delete your data at any time, as well as to restrict processing and the right to data portability, provided there are no legal retention obligations opposing deletion. To exercise your rights as a data subject, for more information about the processing of your personal data with us, or for suggestions or complaints, you can contact us. Please write to us at hello@ellexx.com.

Server access data
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We collect information about every access to the server on which this service is located. These log files include the URL of the accessed website, file, date and time of access, status code of the request, transmitted data volume, browser type including version, the operating system of the user, referrer URL (the previously visited page), IP address, and the requesting provider.

The log files serve the operation, security, and optimization of this website and are periodically deleted. Generally, log data is only statistically analyzed. In case of justified suspicion of unlawful use (e.g., hacker attack), we reserve the right to check the log data in detail. Data that must be kept for evidence purposes is excluded from periodic deletion until the incident is resolved.

Cookies

Like almost all websites, we also use cookies: small text files stored on users' devices. Session cookies are automatically deleted when you close the browser. Other cookies have an expiration date or remain permanently stored to recognize your browser on your next visit. We use cookies to enable certain functions and make browsing more pleasant for you. Furthermore, cookies are used to analyze how our website is used. An objection to the use of cookies for marketing purposes can be made for many services, especially regarding tracking, via the US site www.aboutads.info/choices/ or the EU site www.youronlinechoices.com. You can also generally block or delete cookies in your browser settings at any time. You may no longer have access to all the functions of this website. To understand these settings, the following links may be helpful; otherwise, you should use the "Help" option in your browser to get more information.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Newsletter

Registration for the newsletter is done using a double opt-in procedure, i.e., with your consent. After registration via this website, you will receive an email asking you to confirm your registration. This confirmation is necessary to ensure that you actually want to register. This process is logged to prove the registration process. We log:

  • Consent to receive newsletters
  • Agreement with our privacy policy and GTC
  • The sending of the confirmation email
  • The receipt of the response email

You can unsubscribe from the newsletter at any time. A corresponding link can be found at the end of each newsletter. The personal data associated with the newsletter subscription will be deleted after the cancellation. When opening the newsletter, a small graphic is embedded, establishing a connection to the server. This collects technical information such as browser and system version, your IP address, and the time of retrieval. It can determine if and when the newsletters are opened and which links are clicked. Technically, this information could be assigned to individual recipients. However, we have no interest in monitoring individual users. We analyze the information anonymously to recognize reading habits, analyze open rates, and optimize our newsletter. The newsletter is sent via Friendly.

Your email address and additional information about the newsletter analysis are stored there.

Member area

If you do not want advertising targeting as a registered and logged-in member, you can email us at hello@ellexx.com with the note "Please no advertising targeting as a logged-in member." If you also do not want retargeting when visiting our websites without logging in, you can follow the cookie instructions mentioned earlier.

Social media
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We maintain online presences within social networks and platforms to communicate with active customers, interested parties, and users there and to inform them about our services. When accessing these networks and platforms, the terms and conditions and data processing policies of the respective operators apply. If you visit our website while logged in to an external service, additional processing processes related to personal data may occur, over which we have no influence. Please inform yourself with the respective providers.

Facebook Privacy Policy
Instagram Privacy Policy
Threads Privacy Policy
YouTube Privacy Policy
LinkedIn Privacy Policy
Pinterest Privacy Policy
TikTok Privacy Policy

Google Analytics
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The website ellexx.com and the ellexx App use Google Analytics, a web analytics service provided by Google LLC. Google processes the information on our behalf, provides us with reports on the activities on our website and in the App, and delivers other services to evaluate and optimize the use of our online offer.

Pseudonymous user profiles of users can be created from the processed data. Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection law.

We use Google Analytics with IP anonymization. This means that the IP address of users is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address will not be merged with other data from Google. If you do not want us to track your data with Google Analytics, you can either disable cookies in your browser or install the following plug-in: tools.google.com/dlpage/gaoptout?hl=de. Further information on data usage by Google, settings, and objection options can be found on Google's websites.

Firebase

n connection with the ellexx App, we use Firebase. Firebase service data is personal data that Google collects and generates while providing and managing the Firebase services. Examples of Firebase service data include information on service usage, resource identifiers such as application IDs and package names/bundle IDs, technical and operational details of usage such as IP addresses, and direct communication with developers from feedback and support conversations. More information can be found here: firebase.google.com/support/privacy?hl=de.

Eventbrite and Zoom
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Our address, reservation, and course management are handled through the Eventbrite and Zoom software. We record your data in this program, which you provide us with by completing the registration form by email or by phone/orally. In addition to your contact details (first name, last name, residential and billing address, telephone number, and email address), visit or course times are recorded.

Depending on the need, further personal data are requested and saved. Detailed information on Eventbrite's privacy policy can be found at: www.eventbrite.ch/support/articles/de/Troubleshooting/datenschutzrichtlinie-von-eventbrite?lg=de_CH

Zoom: https://explore.zoom.us/docs/de-de/privacy-and-security.html.

Typeform

We occasionally conduct surveys and registrations (e.g., for wealth management registration) via TYPEFORM S.L. Carrer Bac de Roda 163 08018 Barcelona. (Typeform.com). Thanks to this plugin, we can offer you an interactive contact form. Your responses are stored on typeform.com. The data from Typeform is stored on the Amazon AWS Service. More on data security at Typeform can be found here: www.typeform.com/help/what-happens-to-my-data/

If you do not want to contact us via Typeform, you can do so at any time by email.

Payments

We use payment service providers to process your payments securely and reliably. The conditions of the respective payment service providers apply to the processing, such as general terms and conditions (GTC) or privacy policies. We particularly use:

Stripe for payment processing; providers: Stripe Inc. (USA) / Stripe Payments Europe Limited for people in Europe; privacy information: "Stripe Privacy Center"

All in-app purchases are processed via the in-app payment system of Apple or Google. When you make a purchase within the app, you agree to the payment terms of Apple or Google, respectively. For purchases in our shop or our consulting services, we also use Stripe as a payment service provider within the ellexx App. The above payment terms apply.

Shop

Purchases in the e-shop are handled through the provider Ecwid. We collect your data specified there for shipping the ordered goods and processing the payment. The conditions of this service provider apply to the processing and use of Ecwid: privacy information from Ecwid.

Last updated: May 30, 2024.

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Legal Information Regarding Fidleg

We retain the compensations we receive as remuneration for the marketing of services from our cooperation partners. This is how we finance our content. Therefore, you will not find banners and flashing ads on our platform.

Your waiver of refund

According to Article 2.4 of our General Terms and Conditions, you waive the reimbursement of distribution compensations and other remunerations from third parties that we have received in the past and can receive in the future.

The distribution compensations that can accrue to us at most are:

ellexx Pillar 3a: At a bank fee of 0.48%, these are shared equally between Vontobel and us. We are entitled to 0.24% for our cooperation with Vontobel.

Migros Bank ellexx Tracker Certificate: At a fee of 1.1%, the issuer (ZKB) receives 0.3%. The remaining 0.8% is shared equally between Migros Bank and us. We are entitled to 0.4% for our cooperation with Migros Bank.

ellexx Legal Protection: On the net premiums received from the ellexx portfolio (subscription fees excl. 5% stamp duty), CAP pays us a 10% commission based on the total net subscription fees received.

Independent Wealth Management: For the fees received from the various advisory services, ellexx receives between 20% and 50%.

Groupe Mutuel Optimum Supplementary Insurance: For the conclusion of a supplementary insurance (VVG), Groupe Mutuel AG pays ellexx a one-time commission of 12 monthly premiums.

‌Last updated: May 30, 2024.
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Broker information

From ellexx universe AG
According to Art. 45 of the Insurance Supervision Act (VAG)
Edition 5.10.2023

1. Broker Company and Insurance Branch

ellexx universe AG, Dufourstrasse 18, 8008 Zurich (ellexx), acts as a contractually bound broker of CAP Legal Protection Insurance Company AG (CAP) as well as Groupe Mutuel Services AG and brokers legal protection insurance products and supplementary insurances online on their behalf.

2. Contractual relationship

CAP has an agreement with ellexx as a bound broker. ellexx is remunerated for each policy. Groupe Mutuel has a promotional partnership agreement with ellexx and is remunerated per concluded insurance.

3. Errors, negligence, incorrect information

In the event of errors, negligence, or incorrect information regarding the brokerage of insurance contracts, ellexx and CAP as well as Groupe Mutuel are liable within the framework of the legal provisions.

4. Personal data

Both ellexx and CAP and Groupe Mutuel are committed to taking all necessary measures to ensure compliance with legal data protection regulations. As insurance companies, both CAP and Groupe Mutuel collect and process your relevant personal data to create an insurance offer and to process your policy after purchase. Personal data is usually stored in electronic and/or paper form.

5. Complaints

In the event of complaints, you can contact:

CAP Legal Protection
Neue Winterthurerstrasse 88
8304 Wallisellen
Email: service@justis.ch
Tel.: +41 58 358 09 99

Groupe Mutuel Services AG
Rue des Cèdres 5
1919 Martigny
www.groupemutuel.ch
Tel: +41 848 803 111

It is important for us to stay in dialogue with you. If you have any questions, write to us at hello@ellexx.com.‌